Looking for a work at home phone job? To work in customer service you must have a noise-free environment so that you will be able to listen to your customers and respond in the proper way. Most companies require that you have a land-line phone, not VOIPs (voice over internet phone service) or cellphones. Some companies listed here will hire you as an independent contractor so therefore you will be responsible for your own taxes. Make sure to check back for new listings!
Customer Service
American Express – AMEX hires Customer Service Agents to work from home to handle inbound calls and assist customers with questions about their credit card accounts. This is a full-time position with employee benefits and incentives. You will need to be available evenings, weekends and maybe nights. The pay is around $16.13 per hour. Make sure to search the keywords “work at home” to find current opportunities.
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Sykes Home – Virtual call center provider using home-based Customer Service Agents. Hourly rate is $9. They charge $45 for a background check. The application process is about 1-2 weeks.
Arise – Answer calls, e-mail and chat requests for global companies at home. Some users have reported a $13 background check fee, a $99 assessment fee and other charges.
Convergys – Convergys has work at home positions in tech support, customer care, human resources and billing services. The pay is around $9 per hour and Tech Support Agents make around $12 per hour.
Sitel Work@Home – Sitel hires home-based employees to take inbound calls handling account billing inquiries, product orders, installation scheduling and tech support. All positions involve some type of sales. Sitel offers both full-time and part-time schedules. The pay is around $9-$11 an hour with a great benefits package.
ACD Direct – Virtual call center that offers flexible scheduling and you are even able to work when you are not scheduled to pick up additional hours.
Great Virtual Works – A new call center that offers flexible hours as long as you work a minimum of 15 hours a week. They hire for customer service and inbound sales. The pay is around $15 an hour and you must take certification class to be considered for a position.
NexRep – This is a virtual call centers that hires people to work at home. Pay is around $15 an hour. You are able to work whenever you like with this company.
VIP Desk – VIP Desk hires virtual Customer Service Agents to take calls from home for a variety of different clients. You may be assisting customers with billing issues, product information and more. Pay is around $9-$12 per hour.
LiveOps – Virtual call center using remote and home-based agents. You are hired as an independent contractor. All applicants are required to take a mandatory background and credit check that costs $65.
Alorica At Home – Alorica at Home’s Customer Service Agents are employees. Their schedules are based on either a per minute, per call or an hourly rate. Technical requirements for a home office must be met.
1-800-Contacts – Hires home-based Customer Service Agents located within 50 miles of Draper, UT. The pay is $10 hour plus incentives.
1-800-Flowers – New York-based flower company hires temporary, seasonal, and permanent call center agents. They only hire in certain states. Visit the website for more details.
Transcom – BPO employs telephone Customer Service Representatives, Sales Agents and technical support people for work at home jobs for 32-40 hours per week. Tech Support Agents receive inbound calls, gather data and analyze symptoms to find solutions for technical issues. Pay is an hourly rate and likely ranges from $8 to $12 per hour. Paid training.
Affiliated Computer Services/ Xerox – Xerox hires for home-based agents for customer care, tech support, data entry, scheduling and more. The pay is around $10 per hour. Bilingual/Spanish candidates are preferred.
Amazon.com – Amazon hires part-time work at home Customer Service Agents. Pay is $10-$12 per hour. Search the keywords “work at home” on their site to apply online.
American Airlines – Airline is hiring home-based Reservation Agents. Ten-week onsite training is required. Pay starts at $9.50 per hour. Health and dental insurance package are available for employees.
Other Places To Find Work from Home Phone Jobs
Want to know which work at home company is hiring now? Feel free to check out the most recent work at home job leads.
