Sykes Home: A Work from Home Customer Service Job with Employee Benefits

Sykes Home: A Work from Home Customer Service Job with Employee Benefits Sykes Home (formerly known as Alpine Access) is a call center based out of Denver, Colorado hiring work at home agents in the United States and Canada. The company's numerous work at home job positions is an excellent opportunity for those who want to earn an extra income to supplement their regular paycheck. Most of their agents are hired as employees and not independent contractors, which sets them apart in the industry. You will be able to get a great benefits package, including healthcare and a 401K. Currently, this work from home company is known as “Sykes Home powered by Alpine Access”.

What Types of Work At Home Positions Are Available at Sykes Home?

Sykes Home has a variety of work at home positions in customer service, financial services, healthcare support, video gaming support, and order support. Most of the positions are full-time, but they also have part-time shifts available.

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All calls are inbound calls, so you do not have to worry about sales or outbound telemarketing. Although it is an English-only call center, they also have bilingual work at home positions available.

What is the Pay?

Home agents working for this company are paid around $9 per hour for your time on and off the phone, which is different from other virtual call centers that only pay for the time you are on the phone with a customer. Payment is made through direct deposit to your bank account every two weeks. In addition, they offer employees that have completed at least one thousand work hours additional benefits including medical, dental, and vision plans. Sykes Home pays for your training as an added benefit.  

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What are the Job Requirements?

To be considered for a work at home position you will need to meet the following computer requirements:

  • PC with Windows Vista, Windows XP, or Windows 10
  • Minimum 20 GB free hard drive space
  • Minimum 2 GB Ram
  • Anti-Virus or Spyware program
  • Sound card and speakers to listen to audio

Is Sykes Home A Good Company To Work For?

When researching on Sykes Home, I came across both negative and positive reviews online. It is therefore advisable to do some of your own additional research. One of the common positive comments about Sykes Home is its opportunities for promotion.  This makes it different from many similar sites and is worth working for if you can abide by their zero-tolerance rule for background noise.

How To Apply?

The application process takes around one to two weeks. Sykes Home requires applicants to indicate availability for a phone interview as well. Lastly, applicants pay a fee of $45 to cover a background and credit check. 

For more information about becoming a work at home agent for Sykes Home, view the most recent job openings here.

Final Thoughts on Sykes Customer Service Agent Jobs

If you are looking for a work at home employee position with benefits, Sykes Home is worth considering.  As always, if you're looking for any other work from home opportunities, make sure to like us on Facebook. Good luck to everyone!

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