TTEC is currently looking for friendly, self-motivated individuals to join their team of associates located across the United States. Continue reading to learn how you can become a work at home support representative with TTEC.
About TTEC at Home
TTEC is a business process outsourcing company that was founded in 1982. Founder, Ken Tuchman, wanted to find a better way to connect clients with customers so they could get the help they needed.
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The team at TTEC focuses on interacting with customers through a variety of communication channels and devices like voice, text, and chat to email and social media.
TTEC hires part-time and full-time customer service reps throughout the U.S. As a work from home customer service rep, you'll answer inbound calls and emails from customers.
TTEC provides paid training and ongoing coaching and support to help you excel at the job. All training is completed online or on the phone.
Please Note: This remote job is only available in select states.
Currently, this role is not available in the following states: CA, CO, HI, IL, MA, or NY.
If this position isn't available in your state, check out these alternative companies that offer hourly pay and employee benefits:
Requirements To Work at TTEC
To work for TTEC, you must have a high school diploma or GED. You must also have exceptional communication skills, the ability to thrive in a fast-paced environment, and at least 6 months of customer service experience. All candidates will also need to complete and pass an assessment.
You should also own your own computer and meet the following technical requirements:
- USB Headset
- USB drive to access our systems
- A dedicated telephone (landline or cell phone) to ensure that you can be contacted throughout training and employment as needed.
Schedule and Pay
Work schedules vary and are determined based on the hours of availability you indicated during the application process. Specific hours vary by client project. With any project, you should be able to commit to a minimum of 4-6 consecutive hours per shift. According to Glassdoor, you can expect it to make around $15 – $18 per hour.
How to Apply with TTEC at Home
Ready to apply? If you are interested in this position, please start the application process here – https://www.ttecjobs.com.
If your application is approved to move forward in the process, you'll complete a series of pre-hire tests designed to measure a variety of skills, competencies, and aptitudes.
Other Places To Find Customer Service Jobs
If so, I recommend checking out FlexJobs. This is a membership site with tons of hand-screened job leads from reputable companies. You can go here and see which customer service openings FlexJobs has up now. Good luck!
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