Sutherland is a digital transformational company that works with worldwide brands to provide a variety of digital services. Sutherland is currently seeking Customer Care Representatives to handle inbound calls, texts and emails for their newest contract Clipboard Health! This allows Sutherland Customer Care Representatives to assist the nursing field in booking shifts and healthcare facilities through their app-based digital marketplace. Sutherland offers benefits, paid training and other incentives in connection with this role.
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Good candidates must have:
- 1 year experience in a customer service role
- Excellent communication, written, verbal and general professional phone etiquette.
- Possess a high level of flexibility in a faced paced environment.
- Strong multitasking skills with the able to navigate in several computer platforms at once
- Must be available for an 8-hour shift, 5 days per week, includes 1 weekend day (General hours will be 6AM-8PM EST, 7 days per week).
- Familiarity with Microsoft Office tools
- Familiarity or experience with Clipboard app/platform
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Required Equipment:
While all equipment will be provided to work from home, you will need a minimum 15Mbps wired internet connection. It is also strongly suggested that you have a quiet, distraction-free workspace.
Benefits and Perks at Sutherland:
Upon hire, candidates can expect full paid training with competitive monthly incentives. Benefits also include PTO, 401k investment matching, medical, dental, and vision benefits, EAP, health, wellness programs and various employee discounts.
Pay Rate/Compensation:
According the Glassdoor.com, Sutherland offers approximately $16 per hour for the remote Customer Care Representative position,
Applicants may apply for this remote role if you reside in the United States. For interest in this position at Sutherland, apply here.
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