Packlane designs custom container boxes for various unique brands and is looking for a proactive Customer Support Representative to assist customers with their product knowledge, ordering status and resolving regular customer inquiries.
This is a full-time remote opportunity and candidates may apply from anywhere worldwide. The representative will be providing support by answering questions on live chat, phone, and through email support.
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From Packlane
We know that without the right person representing us on the front lines, we don’t stand a chance. Our customers come to us because they want the best for their business. And the best starts with you.
Things to consider when applying at Packlane:
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Must be able to support during CST time frames in a 40 hour week.
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Strong typing 65 wpm or faster with high accuracy.
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Working knowledge of how print and design Adobe functions work.
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Bonus if fully comfortable with systems such as Trello and Jira, Google Docs, Slack.
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Comfortable with a faced paced environment and altering work systems.
How To Apply
Applicants may apply for this remote role from anywhere worldwide For interest in this position, apply here.