Packlane designs custom container boxes for various unique brands and is looking for a proactive Customer Support Representative to assist customers with their product knowledge, ordering status and resolving regular customer inquiries.
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This is a full-time remote opportunity and candidates may apply from anywhere worldwide. The representative will be providing support by answering questions on live chat, phone, and through email support.
We know that without the right person representing us on the front lines, we don’t stand a chance. Our customers come to us because they want the best for their business. And the best starts with you.
Things to consider when applying at Packlane:
Must be able to support during CST time frames in a 40 hour week.
Strong typing 65 wpm or faster with high accuracy.
Working knowledge of how print and design Adobe functions work.
Bonus if fully comfortable with systems such as Trello and Jira, Google Docs, Slack.
Comfortable with a faced paced environment and altering work systems.
How To Apply
Applicants may apply for this remote role from anywhere worldwide For interest in this position, apply here.
This Post Has 2 Comments
Just a heads up, this position is no longer accepting applications.
Hey Cherelle! Thanks for letting us know 🙂