If you are looking for a remote job, love helping people, can type fast and accurately but hate talking on the phone then an online chat job that you can do from home sounds like the perfect solution.
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You will have the advantage of not having to constantly be on the phone but still be able to provide a helpful chat support agent role.
This kind of work from home job allows you to assist customers through email or live chat. You can help customers with online orders or provide technical support through email.
Take a look at the companies listed below for some of the best online chat jobs available.
Remote Companies Offering Online Chat Jobs
Outplex (Read full review) is always searching for new talent. This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills.
You will need to have an accurate typing speed of 40-50wpm plus have outstanding grammar and communication skills. If you have sales and customer service experience that’s a plus.
Outplex pays a base rate of $9 to $14 per hour.
2. Live World
LiveWorld is currently looking for Social Media Agents with 2-3 years of experience in customer service.
You must have strong keyboard skills, communicate well in writing and be able to multi-task.
You will also need to have basic equipment such as high-speed internet, a lptop or pc and a quiet place to work.
The pay ranges from $8-$15 per hour. Flexible hours are available and their is also the option to work on night and weekend schedules.
3. The Chat Shop
The Chat Shop has open remote Chat Agents positions across the US and UK.
As a Live Chat Agent, you will be required to answer questions, solve problems, generate leads and sales, and achieve a high-lvel of customer satisfaction when handling multiple live chats.
You will need a typing speed of 65wpm with 97% accuracy. The rate of pay is $10 per hour.
Apple (Read full review) has a remote call center program that hires people, including college students, to work from home on a full-time or part-time basis.
Chat Agents also known as Apple at Home Advisors provide customer support and help with product queries and technical troubleshooting.
You will need 2 years technical support experience, a typing speed of at least 35wpm plus great writing skills. The rate of pay for this position is around $18 per hour.
This company is a live chat service provider that recruits US-based college educated staff to carry out efficient and friendly customer service as Chat Hosts.
To work for SiteStaff as a home-based Chat Host, you must be able to type 65 wpm and have impeccable communication skills.
You must also have a reliable computer and internet service. Payment is $10 per hour.
The Arise Platform provides work from home customer support opportunities to call center companies and their agents. They also offer support to Fortune 500 companies.
The benefit of working with Arise is that you are an independent contractor and able to set your own schedule and choose which brands you work for.
You can earn from $9 – $18 per hour and work as little or as many hours that you are available.
Concentrix hires Chat Support Agents to provide customer and technical support in the following areas: Continental US, Canada and Europe.
As a customer service agent you must have great people skills and be able to communicate in writing well.
You must also have high-speed internet and if you are bilingual that’s an added bonus.
In return, Concentrix will provide fully-paid training and an equipment package for you to work with along with a competitive rate of pay.
The ModSquad company hires remote social media moderators globally to assist clients with digital engagement such as moderating forums and providing customer service support.
You can choose which projects you want to work on and set your own schedule. Pay is per chat but works out to around $10 – $15 per hour.
Site123 is looking for additional support and need Sales Chat Specialists.
If you have experience in customer service, are a good communicator, along with having excellent organizational skills and can multitask then you can provide support as an Email and Live Chat Agent.
10. Source Solve
This company outsources remote jobs of various positions such as inbound/outbound customer service support, tech support, live online chat, email and SMS response.
Payment is around $8 per hour with added incentives.
Looking For More Companies Recruiting Work at Home Chat Agents?
If so, I recommend checking out FlexJobs. This a membership site with tons of hand-screened job leads from reputable companies. You can go here to see which work at home chat jobs FlexJobs has up right now.
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