If you are looking for a remote job, love helping people, can type fast and accurately but hate talking on the phone then an online chat job that you can do from home sounds like the perfect solution.

You will have the advantage of not having to constantly be on the phone but still be able to provide a helpful chat support agent role.

This kind of work from home job allows you to assist customers through email or live chat. You can help customers with online orders or provide technical support through email.

Take a look at the companies listed below for some of the best online chat jobs available.

Remote Companies Offering Online Chat Jobs 

1. Outplex

Outplex (Read full review) is always searching for new talent. This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills. 

You will need to have an accurate typing speed of 40-50wpm plus have outstanding grammar and communication skills. If you have sales and customer service experience that’s a plus. 

Outplex pays a base rate of $9 to $14 per hour.

2. Live World

LiveWorld is presently seeking Social Media Agents with 2-3 years of customer service experience.

Applicants should possess strong keyboard skills, effective written communication abilities, and the capacity to multitask.

You will also need basic equipment, including high-speed internet, a laptop or PC, and a quiet workspace.

Compensation ranges from $8 to $15 per hour. Flexible hours are available, and options for working on night and weekend schedules are also offered.

3. The Chat Shop 

The Chat Shop has open remote Chat Agent positions available in both the US and the UK.

In the role of a Live Chat Agent, your responsibilities will include answering questions, resolving issues, generating leads and sales, and ensuring high customer satisfaction while managing multiple live chats.

Applicants are required to have a typing speed of 65 words per minute with 97% accuracy. The pay rate for this position is $10 per hour.

4. Apple At Home 

Apple (Read full review) has a remote call center program that hires people, including college students, to work from home on a full-time or part-time basis.

Chat Agents also known as Apple at Home Advisors provide customer support and help with product queries and technical troubleshooting.

You will need 2 years technical support experience, a typing speed of at least 35wpm plus great writing skills. The rate of pay for this position is around $18 per hour. 

5. SitesStaff 

This company is a live chat service provider that recruits US-based college educated staff to carry out efficient and friendly customer service as Chat Hosts.

To work for SiteStaff as a home-based Chat Host, you must be able to type 65 wpm and have impeccable communication skills. 

You must also have a reliable computer and internet service. Payment is $10 per hour.

6. Arise

The Arise Platform offers work-from-home customer support opportunities for call center companies and their agents, including support for Fortune 500 companies.

One of the benefits of working with Arise is that you function as an independent contractor, granting you the flexibility to establish your own schedule and select the brands you want to work for.

Earnings can range from $9 to $18 per hour, and you have the flexibility to work as few or as many hours as your availability permits.

7. Concentrix

Concentrix hires Chat Support Agents to provide customer and technical support in the following areas: Continental US, Canada and Europe.

As a customer service agent, you must have great people skills and be able to communicate in writing well. 

You must also have high-speed internet and if you are bilingual that’s an added bonus.

In return, Concentrix will provide fully paid training and an equipment package for you to work with along with a competitive rate of pay.

8. ModSquad

The ModSquad company hires remote social media moderators globally to assist clients with digital engagement such as moderating forums and providing customer service support. 

You can choose which projects you want to work on and set your own schedule. Pay is per chat but works out to around $10 – $15 per hour.

9. Site123

Site123 is looking for additional support and need Sales Chat Specialists. 

If you have experience in customer service, are a good communicator, along with having excellent organizational skills and can multitask then you can provide support as an Email and Live Chat Agent.

10. Source Solve

This company outsources remote jobs of various positions such as inbound/outbound customer service support, tech support, live online chat, email and SMS response. 

Payment is around $8 per hour with added incentives.

Looking For More Companies Recruiting Work at Home Chat Agents?

If so, I recommend checking out FlexJobs. This a membership site with tons of hand-screened job leads from reputable companies. You can go here to see which work at home chat jobs FlexJobs has up right now.

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