If you are looking for a remote job, love helping people, can type fast and accurately but hate talking on the phone then an online chat job that you can do from home sounds like the perfect solution.
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You will have the advantage of not having to constantly be on the phone but still be able to provide a helpful chat support agent role.
This kind of work from home job allows you to assist customers through email or live chat. You can help customers with online orders or provide technical support through email.
Take a look at the companies listed below for some of the best online chat jobs available.
Remote Companies Offering Online Chat Jobs
1. Outplex
Outplex (Read full review) is always searching for new talent. This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills.
You will need to have an accurate typing speed of 40-50wpm plus have outstanding grammar and communication skills. If you have sales and customer service experience that’s a plus.
Outplex pays a base rate of $9 to $14 per hour.
2. Live World
LiveWorld is currently looking for Social Media Agents with 2-3 years of experience in customer service.
You must have strong keyboard skills, communicate well in writing and be able to multi-task.
You will also need to have basic equipment such as high-speed internet, a lptop or pc and a quiet place to work.
The pay ranges from $8-$15 per hour. Flexible hours are available and their is also the option to work on night and weekend schedules.
3. The Chat Shop
The Chat Shop has open remote Chat Agents positions across the US and UK.
As a Live Chat Agent, you will be required to answer questions, solve problems, generate leads and sales, and achieve a high-lvel of customer satisfaction when handling multiple live chats.
You will need a typing speed of 65wpm with 97% accuracy. The rate of pay is $10 per hour.
4. Apple At Home
Apple (Read full review) has a remote call center program that hires people, including college students, to work from home on a full-time or part-time basis.
Chat Agents also known as Apple at Home Advisors provide customer support and help with product queries and technical troubleshooting.
You will need 2 years technical support experience, a typing speed of at least 35wpm plus great writing skills. The rate of pay for this position is around $18 per hour.
5. SitesStaff
This company is a live chat service provider that recruits US-based college educated staff to carry out efficient and friendly customer service as Chat Hosts.
To work for SiteStaff as a home-based Chat Host, you must be able to type 65 wpm and have impeccable communication skills.
You must also have a reliable computer and internet service. Payment is $10 per hour.
6. Arise
The Arise Platform provides work from home customer support opportunities to call center companies and their agents. They also offer support to Fortune 500 companies.
The benefit of working with Arise is that you are an independent contractor and able to set your own schedule and choose which brands you work for.
You can earn from $9 – $18 per hour and work as little or as many hours that you are available.
7. Concentrix
Concentrix hires Chat Support Agents to provide customer and technical support in the following areas: Continental US, Canada and Europe.
As a customer service agent you must have great people skills and be able to communicate in writing well.
You must also have high-speed internet and if you are bilingual that’s an added bonus.
In return, Concentrix will provide fully-paid training and an equipment package for you to work with along with a competitive rate of pay.
8. ModSquad
The ModSquad company hires remote social media moderators globally to assist clients with digital engagement such as moderating forums and providing customer service support.
You can choose which projects you want to work on and set your own schedule. Pay is per chat but works out to around $10 – $15 per hour.
9. Site123
Site123 is looking for additional support and need Sales Chat Specialists.
If you have experience in customer service, are a good communicator, along with having excellent organizational skills and can multitask then you can provide support as an Email and Live Chat Agent.
10. Source Solve
This company outsources remote jobs of various positions such as inbound/outbound customer service support, tech support, live online chat, email and SMS response.
Payment is around $8 per hour with added incentives.
Looking For More Companies Recruiting Work at Home Chat Agents?
If so, I recommend checking out FlexJobs. This a membership site with tons of hand-screened job leads from reputable companies. You can go here to see which work at home chat jobs FlexJobs has up right now.
You May Also Like:
- 14 Sites That Pay You To Chat and Answer Questions Online
- Remote Work from Home Phone Jobs: Big List of 40+ Companies!
- 50 Legitimate Work from Home Jobs That Pay Well
This Post Has 147 Comments
Do you have a list of felon-friendly work-from-home positions that I can work from a laptop and/or a smartphone?
Hello, any legitimate chat/email jobs out there that are hiring for work at home agent in India?
Just a heads up – although out OutPlex is a well-established company and seems like a good choice, unfortunately in their job descriptions they do require chat AND phone. so if someone isn’t comfortable talking on the phone, or they are only looking for work from home email or chat position, this may not be the right choice since you will probably be required at some point to speak to customers over the phone.
thanks dear for this video
im residing in malaysia and would like to do this job for time being
shall i have your precious assistance
regards
Hi Arash
Here are some options for you:
https://www.dreamhomebasedwork.com/100-worldwide-work-at-home-jobs/
Best wishes,
Lashay
hi please am from ghana west Africa how can I aslo do online job and get paid.
Thank you for the information. Most of these jobs are in the US. Can you make a video or provide resources of WFH jobs for those in Ontario, Canada?
Hi! I have a list of jobs available for Canadian residents here https://www.dreamhomebasedwork.com/canadian-work-at-home-jobs/
Hi Anamika,
I am sending 2 suggestions!
https://www.dreamhomebasedwork.com/canadian-work-at-home-jobs/
https://www.dreamhomebasedwork.com/100-worldwide-work-at-home-jobs/
Best wishes,
Lashay
Most of these are Work at Home Jobs for US based perssonnel, but what if we live in Canada? It would be nice to have a blog post regarding online jobs that accept people from other places as well. Thanks for the info though..
Hi, can you please help me? I’m disabled, on SSI, and it’s not enough to live on. I’m looking for a work from home chat support job since I don’t have a car or license, and limited public transportation (live in a rural area). I build/repair computers as a hobby, and help my friends and family solve their technical issues. I also have a degree in Networking. Any suggestions? Thanks
Lashay: thank you so much for helping us with finding work at home jobs!
In the search box on apple.com job section type in AHA it’s at home advisor
Lashay- Would you have any idea how I could apply for capital typing? I’ve went on their page many times looking for something and can’t find anything that deals with employment.
Thank you for your time
I applied for Needle and after 2 years, I am still waiting for an open position…
Hi Lashay
I am interested in working at home. I just graduated from college with a degree in healthcare management and I have yet to find a work. I am currently working but my daughters pregnant and I want to stay home with my grandchild when he or she gets here.
Hi, Lashay. I hope you see this I really need help finding a work at home job. The thing is, I have a 4 month old. Is it possible to work at all? Please help
Looking for a legitimate work from home job that doesn’t require being on the telephone.
Hi my name is Alexia I’m wondering if these jobs apply to people in Nigeria
Now let’s see a list of those online-chat jobs that don’t do background or reference checks.
Thank you for sharing with us this good article
Hi Lashay…..I am looking for a part- time job to do from home.. i would like customer service or chat something are there jobs that have on the job training
Hey, Kim! I would suggest out these part-time jobs listed here https://www.dreamhomebasedwork.com/part-time-work-at-home-jobs/. Hope this is a start!
Hi Lashay! thank you so much for sharing these videos. I would like to know how can I join the apple chat agent team as I am living in Canada. I’ve looked into it and they only offer jobs in the US even though they’re remote jobs. Could you help please thank you
Hey Lashay, I unable to find any chat or Email support work in India, could you please help me to find the same.
Thanks in advance.
Hi I am applying to The chat shop they are requesting a CV could you please tell me what that is
Hi Toyia! The Chat Shop will except an updated resume. Good luck!
Hi, Alozia! I really appreciate your feedback. I have updated the links and companies on this page. Take care 🙂
Hello my name is Amy, Im a stay at home mom of 2 daughters( 1 and 3)ive been a stay at home mom for 3 years now. i rather stay at home with my kids so i know there being cared for the right ways. I do have a learn disability and im hearing impaired in both ears. im looking to make some extra to help my husband out Im looking for live typing chat or emails( Typing only job)
Hey ,
I’m ready to work at home , my passion is call centers but I’ve never worked in one I enjoy talking to people and solving problems . What are some first time jobs/ little to no experience that you recommend in the at home field ?
Hi! Great 🙂 I would recommend companies like Liveops and Nexus OP.
Hello! I have worked online through Leapforce and Appen and am now looking for more work at home opportunities. I type around 50 WPM, am soon to be a college student, and am very organized and a hard worker.
Hi I leave outside the US. I live in St.Lucia which is in the Caribbean. I am interested in live chat, email support and call center type of jobs. What would you recommend for me?
Hi, Darelle! Unfortunately, there are not many any chat support jobs available in your area. I do recommend checking out this list of nationwide jobs here https://www.dreamhomebasedwork.com/hiring-for-work-at-home-nationwide/
well you are lucky…I am still waiting…
Hi Lashay, I’m currently a stay at home mom of five. This has been my gig for almost 11yrs now, I love my kids but I am ready to make my own money for multiple reasons…it was my husbands idea that I stay home but now it’s constantly thrown in my face that I don’t contribute to anything because I don’t work and I’m tired of asking for my allowance…another reason is, I will soon be a single mother of five kids and need to be able to make it on my own. My youngest starts kindergarten this fall as I would love to have as much time with the next few months as I did with her brothers and sister. (before she goes to kindergarten and I blink and she’s a snotty 14yr old that thinks I’m the dumbest person to walk the planet lol) I would love to do some kind of data entry, inbound customer service, or virtual assistant job but I’m willing to do anything at this point!
Hi Jennifer! Thanks for reaching out. I think a Virtual Assistant or transcription job would be ideal since you are a stay at home mom. Check out the jobs at the links below:
VA https://www.dreamhomebasedwork.com/12-legitimate-companies-hire-virtual-assistants/
Transcription https://www.dreamhomebasedwork.com/online-data-entry-jobs-2//
Jennifer, I’m sorta in the same boat as you. I was wondering if you had any success finding work from home????
Hello Lashay, I have recently lost employment and have a strong background in administration and customer service. Do you have any suggestions for a home based job that might suite me?
Kelly Services – Work at home Apple Tech support for iPhones & iPads $12 per hour
Hello Jeff im insterested in this tech support stay home job- I have a strong background in customer service and apple products
Hi Damion! Thanks for reaching out. You would definitely have what it takes to land a job with Apple. I advise applying on their official site http://www.apple.com/jobs/us/aha.html .
Hi Damion! I would advise applying with Conduent. They are actively hiring Inbound Sales Support Agents for Apple https://conduent.taleo.net/careersection/conduent_external_portal/jobdetail.ftl?job=17004513
I am willing to work for inbound support agents, i am based in the Philippines, my email is [email protected]
Thx lashsy definitely will give it a shot
Greetings Lashay
Im new to this work from home community. Im pretty bored with much of the office politics and working amongst people. I would like to give home based work a shot and see if working in solitude would be better for me. I have only one concern about these work from home jobs. That is the one of taxes. Most of these jobs require that you pay your own taxes… Do you have any information on this?
Hi Lashay, I’m a working mom before. But now can you help me to find a work even at home. I need to find work because my daughter has a congenital heart disease..
Hi Lashay, I’m currently looking for a legit data entry job at home or a chat agent. Nothing with phone. I recently worked for best buy at home and that was inbound calls. I have 3 kids so i need something i don’t need a phone for. Please help! Thanks!
Hi Lashay. I am a recent college graduate seeking a job to work from home. I do not have a car so transportation is hard. I currently have student loans to pay starting next month and I help my grandmother out with babysitting during the day. So I need a job that doesn’t require a phone because of the background noise. I also would like something that pays well to afford my monthly payments and save for a car. Please help me! Thank You 🙂
Hi Lashay. I’m a stay at home mom as well. My family has recently hit some hard times and with the high cost of child care, I still have no option but to stay home. I have applied for some captioning and transcribing jobs, as well as a call center job but to no avail. Is there any help you can give me? It would be greatly appreciated to at least have a step in the right direction. I’m a great typist, with great communication skills. I cannot take a job on the phone as I have 2 toddlers around most of the day, (one is in pre-k for 3 hrs a day). Again, any help would be greatly appreciated.
Hi Jackie! Thanks for stopping by. With your typing background I suggest companies such as Rev, Transcribe Me, Scribie, and Dion DATA Solutions.
Thanks Lashay! I was not accepted at Rev, but I will definitely look into the others and give them a try.
Hi Lashay I watched many of your videos. and yes I research many online jobs, and had no luck lately. is there any way you can get me started because most jobs I tried said they would pay and there scams. when they charge you it usually means scam.
Hi Melissa! Thanks for getting in touch. Can I help you find a specific type of job? I can promise you that I only provide legitimate companies. Waiting to hear back…
Hello I am a mother of 4 who has no job due to the cost of daycare. I am looking for an email/chat/ data entry job that will help. I cannot be on the phone since I have a 1 year old at home with me all day until the other 3 children get home from school. Any shift works. Thanks in advance
Hello Ms. Lashay, I’m Linda from Philippines. I saw this site through searching. I just want to ask how to apply for a homebase work here? I have experience in Researching, Data Entry, Transcribing and I want to try Chat/Email support, too. Hoping for your reply. Thank you.
It seems that Capital Typing has changed their site and no longer has a chat position available. I have removed the company for now.
Hey Lashay
, how do you apply for capital typing?
Hey Regina! It seems that Capital Typing has changed their site and no longer has a chat position available. I have removed the company for now.
any legitimate chat/email jobs out there that are hiring for work at home agent in maryland?
I RECOMMED NEXUSOP.COM . THEY PAY ON TIME,,,,,
Thanks for sharing Thelma! It’s always good to see positive feedback:-)
Hi how can I submit my application for the above companies? I went to their website and I can’t seem to find, where to submit application.
Hi! Which site are you referring to?
i too cannotfind chat who is handling all of them?? MOre people use chat nowadays i dont understand why its so hard to find a job doing it.
hi. I am also looking for online chat support agent.
Hi! Did you apply to one of the companies above? Those are the few sites that hire online chat agents.
Hi! I recommended checking out this article for international job options https://www.dreamhomebasedwork.com/international-work-at-home-jobs/.
Thank you very much!
You’re welcome!
Currently Arise only has phone jobs. You have any advice for a person just starting out working at home looking for a non phone. I been applying everywhere with no luck yet, help?
Hi Kimberyly! I recommend checking out this list of non phone options https://www.dreamhomebasedwork.com/11-online-jobs-dont-require-phone/. Also sometimes it’s best to evaluate your resume. Here’s some great tips – http://workfromhomehappiness.com/create-a-work-from-home-resume-that-gets-you-hired/
yeah I been there have not had any luck landing anything but thanks Lashay
I will take a look again, thanks.
hi im looking for home based chat support
Hi Alvin! Site 5 is actively hiring now for Chat Support Agents. here the only app – http://wwwh.theresumator.com/apply/e1C0MX/Customer-Service-Specialist-Live-Chat-6PM2AM-EST-Monday-Through-Friday?utm_content=buffer434fb&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer
Needle is actually pay per chat… Not hourly unfortunately.
Thanks Nicole for the update. I’ll update the information 🙂
Thanks for sharing! I have updated the information 🙂
Hi Lashay! I wanted to know are there any chat agencies where you dont have to be an independent contractor?
The only one I’m aware of is Talk 2 Rep.
How do you apply with Talk 2 Rep?
Once you visit the link, click on ” Career Opportunities”. Then select ” Virtual Work at Home…” from the Location dropdown box. Please let me know if you are still having trouble.
It takes forever to get a job with Needle. I signed up two years ago, and they still don’t have any jobs available.
Hi Lashay! I am new here in this website. Is there any offline typing jobs out here or online typing jobs that earns $2.5 per hour? I badly need a full time job but at least its home based. I am from Philippines, and it’s pretty hard for me to get a home based job. I only have 3 months of experience on BPO Call Center.
Hello Lashay im trying to apply to televated but cant find an application or information on where to apply or send resume… Can you help me with this?
Hey!! How are you? I was able to find their careers page. It seems that they require you to mail in your resume and cover letter. The address is listed here http://www.televate.com/our-company/careers
WHAT ARE THE BRANDS CHAT JOBS THAT NEEDLE USES CHAT JOB TO APPLY
Under Armour, Skull Candy, Finish Line, etc.
Hi Im Don. I want to work at home I have experienced as tech support representative
Hello Lashay i am new here in dreamhomebasework.com, i would like to work at home. Thanks your help is highly appreciated….
Hi Erwin! Thanks for getting in touch. How can I help you?
Hello Glad to hear from you..i would like to work online at home…How can i do that lashay….Thanks again really needs your help….
Hey! Yes it really depends on the type of job you are looking for, What type of work experience do you have?
I prefer to work as Data Entry. I worked as Office clerk in my Previous career of a Publishing company but somehow i work also in a data entry for a quiet sometime home based.
Ok. I would suggest looking into these legitimate data entry jobs https://www.dreamhomebasedwork.com/online-data-entry-jobs-2//. To apply, you would visit their official site by clicking on the company name.
Thank you Lashay
You’re welcome Erwin! let me know if you have more questions!
Hi I just subscribed to this site and I wondered if anyone here knows what tab to click on at the Apples website in order to apply for a job there. I sometimes find it difficult to see where on any or these work from home websites have a tab to click on in order to apply. Many are easy to find but some make it difficult.
Hey Lily! It seems they they have changed the look of their site. When you click on the link above, scroll down the page until you see “Apply in your location”. Then you will land on the careers page, scroll down and find the “At Home Advisor” listing by location. Let me know if you are still having trouble.
Hi, my name is Jaime I am from Scranton, PA. I am looking for a work at home non phone job. I have MS(Multiple Sclerosis) and I have been receiving SSI monthly… its not enough to help. I have a child that needs more than I can afford on my monthly income. I was looking for a non phone job for that reason, so that I can keep an eye on him plus get my work done. I have been looking everywhere, I want to make money from home. Can anyone help me????
Hey Jaime! I would recommend looking into the following non phone options here – https://www.dreamhomebasedwork.com/list-of-non-phone-work-at-home/. What type of skills do you have? Then I’ ll recommend the best companies for you…
Do they require some experience or does it vary?
It really depends on the company. For example Talk 2 Rep requires you to type a minimum of 60 wpm with chat experience. When you click on the company name, most of them will specify any requirements that you to have.
For most, at least some type of chat or customer service experience.
Hi Lashay, Currently working from home as a Brand Ambassador, looking for something a little different. Something along the lines of a chat customer service rep would be great. Any ideas on what a good company to do this with? Any advise would be appreciated.
Hi Karen! I have heard many good things about Apple and Talk 2 Rep. The great thing about Apple is they actually provide you with a MACbook to the work. Also both companies have offers employee benefits!
Hey, I am 14 and thought to myself if I spend this much tie on the computer then why don’t I make money off this. Is there any positions available to me? thx
Hey, I am 14 and thought to myself if I spend this much tie on the computer then why don’t I make money off this. Is there any positions available to me? thx
I am a senior citizen, retired, and money is of the utmost importance. I would like to do surveys because I think I would be of use. I owned my own women’s clothing store for over 25 years but I cannot work on the outside because my husband has the onset of ahltzeimers. Hope you can help me.
Hi April! For legitimate survey companies, I recommend checking out sites like Pinecone Research, Ipsos Panel, Toluna, Survey Savvy, Global Test market,etc. Hope this helps!
This is very helpful I am currently working from home for Asurion and it is a plus minus company to work for. So you videos and links are a blessing with helping me in my job search.
You’re very welcome! Many blessings to you! 🙂
GL5 link is not working
Hi John! For G5 Live, this company is no longer operating so I will be removing this link. Thanks for the heads up!
Ok Thanks! It seems they are not offering work at home positions at this time.
Hi Lashay, are there any companies which will hire UK based people for online chat work?
Hi Julia! As far as online chat jobs, unfortunately there is not a company that I would recommend for the UK. If I do come across an opportunity I would post it here – https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html/.
Yes, I would recommend checking out Apple. They hire at home advisors to assist customers by chat and phone. More details here – https://www.dreamhomebasedwork.com/apple-is-now-hiring-at-home-advisors/
Is there a company in need to speak and write in Arabic home-online-chat-suppor
Hi Mohand! As far as online chat jobs, unfortunately there is not a company that I would recommend for the UK. If I do come across an opportunity I would post it here – https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html/.
Hi Mohand! Not that I am aware of. I would recommend you looking into a translation job if you have experience speaking multiple languages. Let me know if you are interested, then I will recommend some companies for you 🙂
Hi! Unfortunately no that I am aware of. If I do come cross a similar position, I will post them on my worldwide job leads board https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html
Hey Lashay thank you once again for this very valuable info! Lashay you are such a intelligent, kind, and beautiful woman I wish you much continued success in all of your endeavors may God continue to bless you richly!!
Hi Reginald! Thank you so much 🙂 Blessings to you as well!
Hi! Thanks for writing in. It can be difficult depending on what type of job you were interested in. I would recommend taking on a clerical job as a Virtual Assistant https://www.dreamhomebasedwork.com/virtual-assistants-2/ or a job that doesn’t involve being on the phone.
Peace/blessings! I’d like t teach ESL online, can you point me in the right direction.I have a BA in Education studies and working on.my masters. I have exp.thanks.daryle
Hi Daryle! That is awesome. I would advise taking at these companies I posted here https://www.dreamhomebasedwork.com/esl-tutoring-jobs/. The offer ESL tutoring jobs from home. Hope this helps!
Hey Daryle! Thanks so much. I would recommend checking out this post for ESL tutoring jobs – https://www.dreamhomebasedwork.com/esl-tutoring-jobs/. Hope this helps! Blessings to you too 🙂
Hey Daryle! Thanks so much. I would recommend checking out this post for ESL tutoring jobs – https://www.dreamhomebasedwork.com/esl-tutoring-jobs/. Hope this helps! Blessings to you too 🙂
Any jobs in India?
There are a few companies that will work at home jobs in India. I would usually post them here – https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html when I find them. Hope this helps!
Hi Tarak! I would recommend checking out sites like Elance, Odesk, Shutterstock, and Leapforce. Also you can check my global job leads on the page – https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html
Hello, can you please help me find jobs. My husband works but it’s not enough to cover the bills and a small child.
Hello! Thanks for writing in. What type of job experience do you have? Then I can recommend some companies for you ..
Hello is this also available in Philippines? thank you.
Most of the jobs are available in the US. I usually post global work at home jobs on this page – https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html
Hello , I saw the video , now I just wanna to know that I need a non technical chat or Email support work in India on hourly basis. Can it be help to me ? Thanks ..Satyendra
Hi, Thanks for writing in. Unfortunately there are not many chat jobs I come across for India. But when I do, I would post them here – https://www.dreamhomebasedwork.com/global-work-at-home-job-leads.html. Hope this helps!
Only for US 🙁
I Need this job
Hi, did you need help with one of the companies?
Great Links. And need this job too. My wife and I are trying to look for jobs.
Thanks! Best wishes to you and your wife!