Work from Home Chat Agent Jobs and Where To Find Them

Work from Home as an Online Chat Agent

Last Updated: May 19, 2017

Do you love assisting people through online chat? Do you prefer customer service over sales? Do you have great communication skills?

If your answer is yes, then you can work from home as a Chat Support Agent. These jobs give you the opportunity to assist customers through email or chat. You help customers with online orders or provide support through email.

Work from home and make money for assisting clients via email or chat, No phone involved! #workathome #wahmCheck out the companies listed below for online chat jobs and make sure to check back for new listings.

Companies That Offer Online Chat Jobs 

  1. Apple At Home – Apple has a call center program that hires persons including college students to work from home on a full-time or part-time basis. Chat Agents must reside within 100 miles of certain locations. Check the Apple site for more details.
  2. Needle  – This company strictly hires online chat Customer Support Agents to assist customers with online shopping. Payment is per chat with flexible scheduling.
  3. The Chat Chop – As an expert Chat Agent, you may be selling services, increasing leads and achieving customer satisfaction via live chat. The pay is $10 per hour.
  4. SitesStaff  – To work for this company as a home-based Virtual Chat Agent you must be able to type 60 wpm and have a reliable computer. Payment is a $10 per hour.
  5. Arise – Arise hires work at home chat agents as independent contractors. The pay is around $9-$19 per hour with flexible scheduling.
  6. Live Person – Chat and answer questions that you have expertise in and get paid.
  7. Best Buy – Occasionally hires Chat Support Agents to provide technical support in the following areas: US, Hawaii, Puerto Rico, and California.
  8. Talk 2 Rep – This company hires Chat Support Agents to handle consultant sales and recommend product features to customers. Talk 2 Rep pays a base rate of $9 to $14 for every hour.
  9. Weebly – Occasionally hires chat/email support agents better known as a “Customer Success Advocate”
  10. My Live Pro – This company is based in the US and offers Chat Support Agents part time jobs on an occasional basis.
  11. Televated – This home company offers jobs in different positions such as inbound/outbound customer service, live online chat or email response. Payment is around $8 per hour with incentives.
  12. Metaverse Mod Squad  – Occasionally hires chat support agents to work from home. Check their careers page for future openings.

Watch my video from YouTube about 4 online chat jobs that pay $9 – $15 per hour or more. Subscribe to my YouTube channel for more work at home job leads.

Looking For More Companies That Recruit Work at Home Chat Agents?

If so, I recommend checking out FlexJobs. This is a membership site with tons of hand-screened job leads from reputable companies. The monthly fee is only $15 per month but you can set your account to only use it for one month just to see if you like it. FlexJobs guarantees money back after 30 days if you are unhappy with the site.

You can go here to see which work at home chat jobs FlexJobs has up right now.

Watch my video from YouTube about 4 online chat jobs that pay $9 – $15 per hour or more. Subscribe to my YouTube channel for more work at home job leads.

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  • sheroz

    I Need this job

    • Hi, did you need help with one of the companies?

      • jjay

        Great Links. And need this job too. My wife and I are trying to look for jobs.

        • Thanks! Best wishes to you and your wife!

  • Nobody

    Only for US 🙁

  • Goranco Petrovski

    I want to get in a chat job,I don’t want t work on the phone are you good with any of these companies currently that you can get me a job?

  • Tam

    Is there anything that’s available like this in Canada?

  • Satyendra Rai

    Hello , I saw the video , now I just wanna to know that I need a non technical chat or Email support work in India on hourly basis. Can it be help to me ? Thanks ..Satyendra

  • Dadah

    Hello is this also available in Philippines? thank you.

  • M.Kelly

    Hello, can you please help me find jobs. My husband works but it’s not enough to cover the bills and a small child.

    • Hello! Thanks for writing in. What type of job experience do you have? Then I can recommend some companies for you ..

  • tarak shah

    Any jobs in India?

  • Daryle Martin

    Peace/blessings! I’d like t teach ESL online, can you point me in the right direction.I have a BA in Education studies and working masters. I have exp.thanks.daryle

  • Hi! Thanks for writing in. It can be difficult depending on what type of job you were interested in. I would recommend taking on a clerical job as a Virtual Assistant or a job that doesn’t involve being on the phone.

  • Reginald Thurman

    Hey Lashay thank you once again for this very valuable info! Lashay you are such a intelligent, kind, and beautiful woman I wish you much continued success in all of your endeavors may God continue to bless you richly!!

    • Hi Reginald! Thank you so much 🙂 Blessings to you as well!

  • mohand alajb

    Is there a company in need to speak and write in Arabic home-online-chat-suppor

    • Hi Mohand! As far as online chat jobs, unfortunately there is not a company that I would recommend for the UK. If I do come across an opportunity I would post it here –

    • Hi Mohand! Not that I am aware of. I would recommend you looking into a translation job if you have experience speaking multiple languages. Let me know if you are interested, then I will recommend some companies for you 🙂

    • Hi! Unfortunately no that I am aware of. If I do come cross a similar position, I will post them on my worldwide job leads board

  • Julia

    Hi Lashay, are there any companies which will hire UK based people for online chat work?

  • John

    GL5 link is not working

    • Hi John! For G5 Live, this company is no longer operating so I will be removing this link. Thanks for the heads up!

    • Ok Thanks! It seems they are not offering work at home positions at this time.

  • disqus_66FFfiYUpB

    This is very helpful I am currently working from home for Asurion and it is a plus minus company to work for. So you videos and links are a blessing with helping me in my job search.

    • You’re very welcome! Many blessings to you! 🙂

  • april

    I am a senior citizen, retired, and money is of the utmost importance. I would like to do surveys because I think I would be of use. I owned my own women’s clothing store for over 25 years but I cannot work on the outside because my husband has the onset of ahltzeimers. Hope you can help me.

    • Hi April! For legitimate survey companies, I recommend checking out sites like Pinecone Research, Ipsos Panel, Toluna, Survey Savvy, Global Test market,etc. Hope this helps!

  • Colby

    Hey, I am 14 and thought to myself if I spend this much tie on the computer then why don’t I make money off this. Is there any positions available to me? thx

  • edz

    Hi, I’m Edgar, 20 years old, I lived in Philippines. Do Am I qualified even if I faraway??

  • ricardo

    Hello friends, I have reviewed this site and I like it, what you think?

    Working Freelancer

  • karen

    Hi Lashay, Currently working from home as a Brand Ambassador, looking for something a little different. Something along the lines of a chat customer service rep would be great. Any ideas on what a good company to do this with? Any advise would be appreciated.

    • Hi Karen! I have heard many good things about Apple and Talk 2 Rep. The great thing about Apple is they actually provide you with a MACbook to the work. Also both companies have offers employee benefits!

  • JonthueM

    Do they require some experience or does it vary?

    • It really depends on the company. For example Talk 2 Rep requires you to type a minimum of 60 wpm with chat experience. When you click on the company name, most of them will specify any requirements that you to have.

    • For most, at least some type of chat or customer service experience.

  • danielle

    Hello Lashay I live in Maryland and I am looking for a work from home job that I can do without the use of a phone because I babysit my one year old grandson everyday and he can be really loud at times. Are there any jobs like that in the Maryland area.

  • Jaime

    Hi, my name is Jaime I am from Scranton, PA. I am looking for a work at home non phone job. I have MS(Multiple Sclerosis) and I have been receiving SSI monthly… its not enough to help. I have a child that needs more than I can afford on my monthly income. I was looking for a non phone job for that reason, so that I can keep an eye on him plus get my work done. I have been looking everywhere, I want to make money from home. Can anyone help me????

  • Lily

    Hi I just subscribed to this site and I wondered if anyone here knows what tab to click on at the Apples website in order to apply for a job there. I sometimes find it difficult to see where on any or these work from home websites have a tab to click on in order to apply. Many are easy to find but some make it difficult.

    • Hey Lily! It seems they they have changed the look of their site. When you click on the link above, scroll down the page until you see “Apply in your location”. Then you will land on the careers page, scroll down and find the “At Home Advisor” listing by location. Let me know if you are still having trouble.

  • Neil Patrick Ishiwata

    Hi Lashay..i am currently looking for a part time job, i was wondering if i will be hired in non-phone kind of work here because i can’t hear clearly over the phone and that’s why i have no positive reasons to push myself into phone the way i lived in you have any suggestions for me?..i am studying Information Technology so maybe that will give you a hint on what you may suggest..

  • Neil Patrick Ishiwata

    Hi i am currently looking for a home based job..miss Lashay can you recommend something to me?..i am currently an Information Technology Student and i live in Philippines..

  • Erwin

    Hello Lashay i am new here in, i would like to work at home. Thanks your help is highly appreciated….

    • Hi Erwin! Thanks for getting in touch. How can I help you?

      • Erwin

        Hello Glad to hear from you..i would like to work online at home…How can i do that lashay….Thanks again really needs your help….

        • Hey! Yes it really depends on the type of job you are looking for, What type of work experience do you have?

          • Erwin

            I prefer to work as Data Entry. I worked as Office clerk in my Previous career of a Publishing company but somehow i work also in a data entry for a quiet sometime home based.

          • Ok. I would suggest looking into these legitimate data entry jobs To apply, you would visit their official site by clicking on the company name.

          • Erwin

            Thank you Lashay

          • You’re welcome Erwin! let me know if you have more questions!

  • Henrries Dan Tulas

    Hi Im Don. I want to work at home I have experienced as tech support representative



    • Under Armour, Skull Candy, Finish Line, etc.

  • Esdarlin

    Hello Lashay im trying to apply for televated but cant find an application or information on where to apply or send resume… Can you help me with this?

  • Jen Michel Samson

    Hi Lashay! I am new here in this website. Is there any offline typing jobs out here or online typing jobs that earns $2.5 per hour? I badly need a full time job but at least its home based. I am from Philippines, and it’s pretty hard for me to get a home based job. I only have 3 months of experience on BPO Call Center.

  • Danielle Lavoie

    It takes forever to get a job with Needle. I signed up two years ago, and they still don’t have any jobs available.

  • Andrea Narozniak

    Hi Lashay! I wanted to know are there any chat agencies where you dont have to be an independent contractor?

    • The only one I’m aware of is Talk 2 Rep.

      • Joe Moet

        How do you apply with Talk 2 Rep?

        • Once you visit the link, click on ” Career Opportunities”. Then select ” Virtual Work at Home…” from the Location dropdown box. Please let me know if you are still having trouble.

  • Jay Awesome

    Hi. I’m wondering, is there a chance for me, as a person who lives in Eastern Europe, to find a job as online chat agent (customer support)? I’m looking for a minimum wage, 10+$ per day at most is great for me. Where should I look for this type of jobs exactly? Thank you for any type of help you can provide.

  • Nicole

    Needle is actually pay per chat… Not hourly unfortunately.

    • Thanks Nicole for the update. I’ll update the information 🙂

    • Thanks for sharing! I have updated the information 🙂

  • alvin

    hi im looking for home based chat support

  • Kimberly L Henderson

    Currently Arise only has phone jobs. You have any advice for a person just starting out working at home looking for a non phone. I been applying everywhere with no luck yet, help?

  • Hi! I recommended checking out this article for international job options

    • ayekamitsuki

      Thank you very much!

  • kaizer

    hi. I am also looking for online chat support agent.

    • Hi! Did you apply to one of the companies above? Those are the few sites that hire online chat agents.

  • rk

    i too cannotfind chat who is handling all of them?? MOre people use chat nowadays i dont understand why its so hard to find a job doing it.

  • Alexkendz

    Hi how can I submit my application for the above companies? I went to their website and I can’t seem to find, where to submit application.

    • Hi! Which site are you referring to?

    • Hi! Which site are you referring to?

  • Thelma D


    • Thanks for sharing Thelma! It’s always good to see positive feedback:-)

  • Time

    any legitimate chat/email jobs out there that are hiring for work at home agent in maryland?

  • Regina Howard

    Hey Lashay
    , how do you apply for capital typing?

    • Hey Regina! It seems that Capital Typing has changed their site and no longer has a chat position available. I have removed the company for now.

  • It seems that Capital Typing has changed their site and no longer has a chat position available. I have removed the company for now.

  • Ma. Linda Belza

    Hello Ms. Lashay, I’m Linda from Philippines. I saw this site through searching. I just want to ask how to apply for a homebase work here? I have experience in Researching, Data Entry, Transcribing and I want to try Chat/Email support, too. Hoping for your reply. Thank you.

  • Jasmine Padron

    Hello I am a mother of 4 who has no job due to the cost of daycare. I am looking for an email/chat/ data entry job that will help. I cannot be on the phone since I have a 1 year old at home with me all day until the other 3 children get home from school. Any shift works. Thanks in advance

  • Melissa Funderburk

    Hi Lashay I watched many of your videos. and yes I research many online jobs, and had no luck lately. is there any way you can get me started because most jobs I tried said they would pay and there scams. when they charge you it usually means scam.

    • Hi Melissa! Thanks for getting in touch. Can I help you find a specific type of job? I can promise you that I only provide legitimate companies. Waiting to hear back…

  • Jackie G.

    Hi Lashay. I’m a stay at home mom as well. My family has recently hit some hard times and with the high cost of child care, I still have no option but to stay home. I have applied for some captioning and transcribing jobs, as well as a call center job but to no avail. Is there any help you can give me? It would be greatly appreciated to at least have a step in the right direction. I’m a great typist, with great communication skills. I cannot take a job on the phone as I have 2 toddlers around most of the day, (one is in pre-k for 3 hrs a day). Again, any help would be greatly appreciated.

    • Hi Jackie! Thanks for stopping by. With your typing background I suggest companies such as Rev, Transcribe Me, Scribie, and Dion DATA Solutions.

      • Jackie G.

        Thanks Lashay! I was not accepted at Rev, but I will definitely look into the others and give them a try.

  • Diamond

    Hi Lashay. I am a recent college graduate seeking a job to work from home. I do not have a car so transportation is hard. I currently have student loans to pay starting next month and I help my grandmother out with babysitting during the day. So I need a job that doesn’t require a phone because of the background noise. I also would like something that pays well to afford my monthly payments and save for a car. Please help me! Thank You 🙂

  • Holly Gauker

    Hi Lashay, I’m currently looking for a legit data entry job at home or a chat agent. Nothing with phone. I recently worked for best buy at home and that was inbound calls. I have 3 kids so i need something i don’t need a phone for. Please help! Thanks!

  • Jenifer Pastorfide

    Hi Lashay, I’m a working mom before. But now can you help me to find a work even at home. I need to find work because my daughter has a congenital heart disease..

  • Miss Renelle

    Greetings Lashay

    Im new to this work from home community. Im pretty bored with much of the office politics and working amongst people. I would like to give home based work a shot and see if working in solitude would be better for me. I have only one concern about these work from home jobs. That is the one of taxes. Most of these jobs require that you pay your own taxes… Do you have any information on this?

  • Jeff F

    Kelly Services – Work at home Apple Tech support for iPhones & iPads $12 per hour

  • Jeff F

    Looking for a Live Chat position – No Phone calls. Anyone??

  • Bridget Smith

    Hello Lashay, I have recently lost employment and have a strong background in administration and customer service. Do you have any suggestions for a home based job that might suite me?

  • Jennifer Reyes

    Hi Lashay, I’m currently a stay at home mom of five. This has been my gig for almost 11yrs now, I love my kids but I am ready to make my own money for multiple reasons…it was my husbands idea that I stay home but now it’s constantly thrown in my face that I don’t contribute to anything because I don’t work and I’m tired of asking for my allowance…another reason is, I will soon be a single mother of five kids and need to be able to make it on my own. My youngest starts kindergarten this fall as I would love to have as much time with the next few months as I did with her brothers and sister. (before she goes to kindergarten and I blink and she’s a snotty 14yr old that thinks I’m the dumbest person to walk the planet lol) I would love to do some kind of data entry, inbound customer service, or virtual assistant job but I’m willing to do anything at this point!

  • Danielle Lavoie

    well you are lucky…I am still waiting…

  • darelle4

    Hi I leave outside the US. I live in St.Lucia which is in the Caribbean. I am interested in live chat, email support and call center type of jobs. What would you recommend for me?

  • daisyhunnell

    Hello! I have worked online through Leapforce and Appen and am now looking for more work at home opportunities. I type around 50 WPM, am soon to be a college student, and am very organized and a hard worker.

  • Simply Shanna Vlog

    Hey ,
    I’m ready to work at home , my passion is call centers but I’ve never worked in one I enjoy talking to people and solving problems . What are some first time jobs/ little to no experience that you recommend in the at home field ?

    • Hi! Great 🙂 I would recommend companies like Liveops and Nexus OP.

  • Amy Szirbik

    Hello my name is Amy, Im a stay at home mom of 2 daughters( 1 and 3)ive been a stay at home mom for 3 years now. i rather stay at home with my kids so i know there being cared for the right ways. I do have a learn disability and im hearing impaired in both ears. im looking to make some extra to help my husband out Im looking for live typing chat or emails( Typing only job)

  • Hi, Alozia! I really appreciate your feedback. I have updated the links and companies on this page. Take care 🙂

  • Toyia Smith

    Hi I am applying to The chat shop they are requesting a CV could you please tell me what that is

    • Hi Toyia! The Chat Shop will except an updated resume. Good luck!

  • Kumar Sharma

    Hey Lashay, I unable to find any chat or Email support work in India, could you please help me to find the same.
    Thanks in advance.

  • Zareen Shahid

    Hi Lashay! thank you so much for sharing these videos. I would like to know how can I join the apple chat agent team as I am living in Canada. I’ve looked into it and they only offer jobs in the US even though they’re remote jobs. Could you help please thank you

  • kim

    Hi Lashay…..I am looking for a part- time job to do from home.. i would like customer service or chat something are there jobs that have on the job training

  • Thank you for sharing with us this good article