Work at Home Customer Care Online Chat Jobs with Outplex

Outplex, formerly referred to as Talk2Rep is currently hiring work at home personnel who can work as customer service representatives.If you have the skills and ability to function effectively as a customer service representative, this post is specifically for you. Outplex formerly referred to as Talk2Rep is currently hiring work at home personnel who can work as customer service representatives. 

Overview For Outplex

Outplex is a world-famous company widely recognized for the provision of customer care and call center services. Outplex has been around for more than 18 years which is why many top brands today rely on them to provide Live Chat and Teleservices. 

What Does the Job Entail?

As a customer service representative with Outplex, you will be playing a very important function. First, you will be required to serve as the middleman.  Your job will be to identify problems that customers may be having and then try to clarify it by providing solutions. In summary, your job descriptions as a Work at Home customer service agent with Outplex are to:

  • Answer customer queries and questions via chat or phone.
  • Resolve customer disputes and other problems
  • Implement company solutions
  • Escalate unresolved issues through the proper channels

Related: Best 10 Work from Home Online Chat Jobs 

What Are the Requirements For Outplex?

Before you can be considered to work with Outplex as a customer service representative, there are certain conditions you will need to fulfill and some of them are: 

  • A High school diploma or its equivalent obtained from a recognized institution 
  • General education degree 
  • U.S resident.

Skills Needed For the Job?

For you to succeed as an Outplex Customer Service Representative, you must possess some or all of the following skills:

  • Strong ability to multitask
  • Error-free typing skills in the 30-50 words per minute range
  • Strong online research skills
  • Ability to understand and interpret tools provided by the company
  • Excellent grammar, spelling and communication skills
  • Previous sales and customer service experience preferred

Related: Non Phone Work from Home Jobs – 10 Companies Hiring Now!

Are There Any Technical Requirements?

In order to be considered as a Work at Home Customer Service Representative, there are some technical requirements that you will need to meet and some of them are:

  • A personal computer
  • A Windows Operating System. Outplex does not support the Mac operating system.
  • You must possess the necessary hardware needed to perform effectively on the job.
  • A secured and fast internet connection.

How Can I Apply For the Job at Outplex?

If you are interested in working with Outplex as a Customer Service Representative, all you need to do is go here to visit their career Website and select “Work at Home Positions” in the location box. The process of applying is very straightforward so you should be able to complete the application in less time. However, before you apply, you should note that you must be based in the US before you can be considered for the job.

P.S. Don't forget to check our careers board for the newest work at home opportunities!

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      Comments

      This Post Has 18 Comments

      1. Alexis

        I live in Georgia in the U.S. and I prefer not to have a job that requires to be on the phone

      2. safleyann

        Hi
        I am based in the Micronesia,FSM pohnpei

        May I work as a chat agent without telephoning or live chat?

        Thank you,

      3. Jillian

        Hello, I live in Greece; however, I am a Canadian citizen, born and raised. I have been teaching English, to children, online, for over one year now; however, I would like to gain more hours and diversify my career options. Thank you for your time.

      4. Tracy

        What do they pay?

        1. Lashay

          Are you referring to Outplex?

        2. Lashay

          The pay is around $10 per hour for Outplex.

      5. Prashil

        Hello

        I am based in India.

        Can I work as chat agent as remotely?

        I look forward to hear from you.

        Prashil.

      6. Danika Carey

        Hi Shay…. Is there any way to get a laptop for free anywhere to do the job. I don’t have any money to purchase one right now

      7. Bobby Seuraj

        What are the working hours?
        Also do they have flexible hours?

      8. Jamie

        Does this company still require a fee and test to be considered for this job?

        1. Lashay

          Yes, they do charge for a background check since they are hiring you as an Independent Contractor.

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