Work at Home Customer Care Online Chat Jobs with Outplex

Do you have customer service experience? Enjoy solving problems customers may have? Then OutPLEX (formerly known as Talk2Rep) has the perfect work from home customer service job for you.

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OutPLEX is a well-known and legitimate customer contact and call center business that works with renowned brands. This company is currently hiring work from home Customer Service Representatives to work primarily via Live Chat and Teleservices in the US, Columbia, and Dominican Republic.

So what exactly does OutPLEX do? They are one of the leaders in conversational AI and human engagement using digital messaging solutions that connect top brands with their customers. 

Companies such as Lowes, American Express, Humana use their trusted communication services to deliver a great customer experience.

Before getting started with OutPLEX here’s what you need to know about their remote customer service positions.

Key Responsibilities

  • Answer customer queries and questions via chat or phone.
  • Resolve customer disputes and other customer-related issues
  • Implement company solutions
  • Escalate unresolved issues using company procedures

You May Also Like: Best 10 Online Chat Jobs You Can Do from Home

Education Requirements

  • High school diploma (or equivalent) from a recognized institution
  • General education degree

Key Skills

  • Strong ability to multitask
  • Accurate and quick typing skills of 30 words and more per minute
  • Great online research skills
  • Ability to understand and use company software
  • Excellent grammar, spelling, and communication skills
  • Previous sales and customer service experience preferred

Related: Best 6 Legit Ways To Get Paid To Chat & Text Online

Required Equipment

When signing up to become an Online Chat Agent or Customer Service Rep you must have the basic equipment to actually carry out the job. You will need the following:

  • A pc or laptop using the Windows Operating System (MAC not supported)
  • Fast, reliable, and secure internet connection

How To Apply

If you’re interested in joining the OutPLEX team in creating and delivering amazing customer experiences as a work at home team member you can apply here.

Also, if you have the advantage of being bilingual preferably English and Spanish you can also apply to OutPLEX’s other remote Customer Service Rep and Sales Chat Agent positions. You can browse their Careers page for current remote vacancies.

Final Thoughts

OutPLEX prides itself on being a “global family” and aims to create a culture that fosters growth and development. If you have an interest in customer service, this is a company you should consider working for. Browse their site and be sure to check out the reviews at Glassdoor.

As there are a number of remote jobs being advertised on OutPLEX’s site why not share this post with others?

If you’re looking for more remote job opportunities? You can search for chat jobs online at FlexJobs guarantees that every single job is 100% legitimate.

Outplex, formerly referred to as Talk2Rep is currently hiring work at home personnel who can work as customer service representatives.

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    This Post Has 18 Comments

    1. Alexis

      I live in Georgia in the U.S. and I prefer not to have a job that requires to be on the phone

    2. safleyann

      I am based in the Micronesia,FSM pohnpei

      May I work as a chat agent without telephoning or live chat?

      Thank you,

    3. Jillian

      Hello, I live in Greece; however, I am a Canadian citizen, born and raised. I have been teaching English, to children, online, for over one year now; however, I would like to gain more hours and diversify my career options. Thank you for your time.

    4. Tracy

      What do they pay?

      1. Lashay

        Are you referring to Outplex?

      2. Lashay

        The pay is around $10 per hour for Outplex.

    5. Prashil


      I am based in India.

      Can I work as chat agent as remotely?

      I look forward to hear from you.


    6. Danika Carey

      Hi Shay…. Is there any way to get a laptop for free anywhere to do the job. I don’t have any money to purchase one right now

    7. Bobby Seuraj

      What are the working hours?
      Also do they have flexible hours?

    8. Jamie

      Does this company still require a fee and test to be considered for this job?

      1. Lashay

        Yes, they do charge for a background check since they are hiring you as an Independent Contractor.

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