Do you have customer service experience? Enjoy solving problems customers may have? Then OutPLEX (formerly known as Talk2Rep) has the perfect work from home customer service job for you.
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OutPLEX is a well-known and legitimate customer contact and call center business that works with renowned brands. This company is currently hiring work from home Customer Service Representatives to work primarily via Live Chat and Teleservices in the US, Columbia, and Dominican Republic.
So what exactly does OutPLEX do? They are one of the leaders in conversational AI and human engagement using digital messaging solutions that connect top brands with their customers.
Companies such as Lowes, American Express, Humana use their trusted communication services to deliver a great customer experience.
Before getting started with OutPLEX here’s what you need to know about their remote customer service positions.
- Answer customer queries and questions via chat or phone.
- Resolve customer disputes and other customer-related issues
- Implement company solutions
- Escalate unresolved issues using company procedures
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- High school diploma (or equivalent) from a recognized institution
- General education degree
- Strong ability to multitask
- Accurate and quick typing skills of 30 words and more per minute
- Great online research skills
- Ability to understand and use company software
- Excellent grammar, spelling, and communication skills
- Previous sales and customer service experience preferred
When signing up to become an Online Chat Agent or Customer Service Rep you must have the basic equipment to actually carry out the job. You will need the following:
- A pc or laptop using the Windows Operating System (MAC not supported)
- Fast, reliable, and secure internet connection
How To Apply
If you’re interested in joining the OutPLEX team in creating and delivering amazing customer experiences as a work at home team member you can apply here.
Also, if you have the advantage of being bilingual preferably English and Spanish you can also apply to OutPLEX’s other remote Customer Service Rep and Sales Chat Agent positions. You can browse their Careers page for current remote vacancies.
OutPLEX prides itself on being a “global family” and aims to create a culture that fosters growth and development. If you have an interest in customer service, this is a company you should consider working for. Browse their site and be sure to check out the reviews at Glassdoor.
As there are a number of remote jobs being advertised on OutPLEX’s site why not share this post with others?
If you’re looking for more remote job opportunities? You can search for chat jobs online at FlexJobs.com. FlexJobs guarantees that every single job is 100% legitimate.