Teleperformance Review: Work from Home Customer Service

Teleperformance is a company that handles customer service for a variety of different companies. They hire people to help them out working remotely from home.

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The Work

As a customer support agent for Teleperformance, your job involves taking inbound calls assisting customers with issues and questions about specific products. Most of their clients seems to be internet, phone, and cable companies.

The Pay

While I was unable to find an exact pay rate for Teleperformance, there were reports from former agents that they were quick about how they paid on time. This company got straight to the point and worked out numbers. The pay equaled out to be the same amount as minimum wage, which is not enough for a family to live off.

You are hired as an employee, so you will get paid for training. More benefits like vacation time, overtime, 401K, and insurance are included as well.


As far as requirements to apply, you must be at least 18 years old with a high school diploma or GED. Teleperformance prefers if you to have at least six months of call center experience. You must also successfully pass a background and drug test.

The Training

Many reviews I read while gathering information about Teleperformance weren’t as positive about the training program. Most reported that the training program only covers the basics, and don't really prepare them for situations they experience once they started working with customers.

Feedback from other Agents at Teleperformance

While I have not personally worked for Teleperformance, I have spoke with a few individuals that have a had some fairly positive experiences. One of the first things these individuals mentioned was that all the people there were wonderful, and Teleperformance did an awesome job of creating a relaxed, work at home environment.

Final Thoughts

Based on the information I was able to gather, I’m comfortable saying that Teleperformance is a legitimate work from home opportunity. The great thing about this company, is they are willing to work with contractors worldwide. Considering how low the pay, this should be only considered as a side income. I do believe this is a great place to start if you are interested in gaining the work experience in customer service, which could make you eligible some of the higher paying companies.

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