Looking to become a Mystery Shopper? Here are some ideas…
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What Is A Mystery Shopper?
Mystery shopping involves posing as a regular customer to evaluate the goods and services that a business provides.
Your findings are reported back to the client and used to improve their services. Going on mystery shops is a great way for you to make additional income. And, you'll be helping companies to improve their level of customer service.
A business will hire a mystery shopping company to evaluate their services. And then, the mystery shopping company contracts shoppers to check the company out. Shoppers are given a list of things to evaluate/note during the shop. This may include the following:
- how long it takes to be greeted
- speed of service
- cleanliness of the location
- compliance with company standards – dress code, signage, greetings, etc.
- listening for specific services to be offered
- names/descriptions of employees
After completing a shop, the shopper submits her evaluation and receipts. Payment is made one to eight weeks after the submission of a successful shop.
Companies That Offer Mystery Shopper Jobs
This company contracts shoppers to check out apartment communities.
Customer Impact works with mystery shoppers as independent contractors.
This company contracts shoppers to work from home. This is great if you like being in the comfort of your own home!
This website has a large database of mystery shopping and merchandising jobs available. You will need to sign up to view jobs in your area. You can also apply for these jobs online.
This company has several openings for jobs as a shopper, merchandiser, in-store demonstrator, etc. More details and contact information are provided online.
Confero contracts with shoppers as independent contractors. This way, mystery shoppers may pick and choose the assignments of interest to them. After that, they register their interest on the job board. Shoppers are not required to accept assignments.
Mystery shoppers can be spotted if the same person visits the same location repeatedly. So, multiple mystery shoppers are needed in each city.
PerformaLogics has openings for people to work part-time on their own hours to visit local businesses and complete customer service evaluations posing as a regular customer.
This is another company that will allow you to apply online to be a shopper. Then, they will let you know when there is an assignment in your area.
Apply and read the guidelines for their mystery shoppers' application.