** Sykes and Sitel Group are now Foundever. This new company offers global work from home customer service jobs. This article has been updated to include the most recent information. You can view their current openings here.
Looking for a flexible part-time or full-time work from home phone position? Consider joining Sitel's team! Sitel at Home is a global outsourcing telemarketing company based in Nashville, Tennessee. This company has built trust and strong customer relationships with many top brands. They manage over 110 sites in 23 countries with over 58,000 staff members.
Sitel hires home-based call center employees to take inbound calls. These calls are related to account billing inquiries, product orders, installation scheduling, and tech support. All positions involve some type of sales and can be either full-time or part-time. Lastly, agents hired by Sitel are expected to commit to a set weekly schedule (5 days a week). Full-time schedules are 6-8 hours per day while part-time schedules are 4-5 hours per day.
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Benefits and Pay
Sitel hires agents as employees, not independent contractors. They offer hourly pay, which is approximately $9-$11 per hour. Employees are paid through direct deposit or total pay card (debit card). Additionally, Sitel work at home agents enjoy a great benefits package. Benefits include:
Paid Training
Medical and Health for full-time employees
401k
Vacation and holiday pay
Hourly pay with possible incentives
Employee discounts
Requirements For Sitel Jobs
In order to be work at Sitel, applicants must meet specific job requirements. Below is a list of qualifications applicants must have:
Ability to multi-task in several computer applications
Enjoy working in a fast-paced environment
Great verbal and listening skills
Noise-free environment
Prior customer service experience preferred
Sales experience a plus
Self-motivated and able to work independently
Additionally, Sitel has the following computer requirements:
Personal computer with a Windows 7 or 8 operating system
High-Speed Internet with DSL or cable
Internet Download speed at 1.5 MB
Internet Upload speed at 1.5 MB
To confirm your computer meets the above requirements, it will need to successfully complete a computer diagnostic check.
There are many benefits to working at Sitel. Sitel offers a flexible schedule to allow for work-life balance. Additionally, they are a trusted global leader. As a result, employees have the opportunity to work with a variety of worldwide brands. New employees appreciate they offer paid training as one of their perks. Therefore, if you are looking for a part-time or full-time phone position, consider exploring Sitel's openings. Good luck to all those who will apply!
