Verizon is seeking Customer Service Representatives to assist in resolving customer challenges, and assist with sales on products, providing the customer with an all in one positive experience. Best candidates will be excellent problem solvers, with empathy and a natural sense of patience, while aiming to give customers the best solutions for their product needs, inquiries of concerns.
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Availability to work a schedule of evenings and weekends (and occasional holidays).
High school diploma or GED.
Have 1+ years of customer service or sales experience.
Must be able to meet all home office requirements and be located in the state where the position is posted.
Must provide internet service with a direct connection to a cable or fiber modem and capable of at least 25mbps plan minimum.
Available for occasional in-person meetings and training.
Ideal candidates will also have any combination of the following:
Ability to time manage and self motivate.
Success in billing, and/or handling product Q&A.
High Interest in learning new technologies.
Experience promoting and/or selling products and services.
Demonstrated communication skills.
Pay sources reveal a salary of approximately $36K-$40k per year. In addition, Verizon will provide a monthly monetary stipend for internet service, computer equipment, desk and Chair options after the completion of training.
Verizon offers additional benefits that also include up to $8k/year in tuition assistance, 401(k) savings plan with company match, 8 weeks parental leave, 50% off your Verizon wireless service. A full list of all benefits can be viewed on their site when you apply here.
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