ModSquad is a global digital engagement services that provides customer support through chat for various online social platforms or networks, blogs, and community pages. This company has been around since 2007 and has a strong reputation for working behind the scenes for reputable fortune 500 companies.
One of the perks for working at Modsquad is that you can work from any private location as long as you have secure high-speed internet access and you have some control over the projects you select that fit your passions.
Modsquad is seeking to hire a Customer Support Agent for one of their unique client’s meal subscription service. In this position, you will only have to respond to inquiries made by customers by email and chat, so you will not be tied to phone line.
If you consider yourself a very strong verbal communicator who can also translate empathy and energy into chat in email and would love the opportunity to be a part of the MODS, this role could be a good fit for you!
The ideal candidate will also have the following:
- Ability to be a fast learner and jump right into action.
- Shopify experience (this would be a bonus)!
- Ability to work between the hours of Monday-Sunday 6am-8pm PST.
- Ability to dedicate at least 20 hours per week to include the weekend.
The pay at Modsquad for this position will vary slightly depending on what you are scheduled to do on your shift. If you are working to respond to email tickets, you can expect to receive $9 and hour for those tasks. If you are working a chat shift, you can expect to make $11.50 an hour.
To apply and see additional information, visit Modsquad here!
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