Outplex (formerly known as Talk2Rep) is a reputable customer contact and call center working currently working with renowned brands. The organization is currently looking for work-at-home customer services representatives to work primarily via Live Chat and Teleservices.
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This is a work-from home position. Pay and benefits information is yet to be released.
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- Answer customer queries and questions via chat or phone.
- Resolve customer disputes and other problems
- Implement company solutions
- Escalate unresolved issues through the proper channels
- High school diploma (or equivalent) from recognized institution
- General education degree
- Strong ability to multitask
- Error free typing skills in the 30-50 words per minute range
- Strong online research skills
- Ability to understand and interpret tools provided by the company
- Excellent grammar, spelling and communication skills
- Previous sales and customer service experience preferred
- Have a Windows Operating System (MAC not supported)
- Efficient computer hardware and strong/reliable internet connection
- Secured internet connection
How To Apply
If you are interested in this position, please use this link to apply online. Outplex (Talk2Rep) is also hiring for the following positions below:
- (Work at Home) Sales Chat Agent
- (Work at Home)Bilingual English/Spanish Customer Service Representative
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