Post Updated: June 23, 2016 – THIS COMPANY NO LONGER EXISTS
I recommend checking out 30+ more companies offering customer service work at home jobs.
One of my readers, Tanya McClurkin, passed along some new information about a company called eDegree Advisor. This company was formerly known as Helios Media and they are currently hiring for customer service reps to work from home. Because of the spike in interest, I figured now would be a great time to share more information about this company. One of the first things you should know about eDegree Advisor, is that while it is a legit way to make money from your home, it is a phone job so if you don’t like dealing with people and trying to convince them to sign up for programs, this may not be a ideal opportunity for you. Type of Work
The eDegree Advisor agents are sent outbound calls via their computers. Their phone system will dial the numbers for you, and you will speak with the person and make a sales transaction. You will try to get them interested enough in a college to transfer them to an admissions counselor to schedule an appointment. After getting accustomed to the whole process, you will then be put on inbound calls. Training is paid. You will train in the beginning for one day, approximately 5-7 hours, before getting on the phones. After successful completion of both trainings, you will be given an assessment. The Pay
The pay is between $9 to $13 per hour with commissions. Some people make up to $18 an hour after commissions. Payday is every two week by direct de/posit on the 5th and 20th of each month. Independent Contractor or an Employee?
You are hired as an independent contractor and responsible for your own taxes as an home agent working for eDegree. Hours and Schedule
The shifts are usually run in 4 hour increments and usually begin between the hours 11:00 a.m. to 5:30 p.m. PST, Monday through Friday with an occasional weekend day. Equipment/Computer Requirements
You will need: an updated laptop or hardwired computer with high-speed Internet. anti-virus program and anti-malware software installed. a USB headset with microphone and noise cancelling feature. a quiet home office with minimal distractions. a Skype account for training and management purposes. Application Process Edegree Advisor does a great job of keeping the starting process simple. They have a very informative video posted on their home page which explains exactly what the company is all about and why you’ll love working with them. After you've watched the video, the company has posted a several yes/no questions that is basically a job application. After successfully completing training, you will need to pass an assessment test before working there. From my understanding, these requirements are mostly common sense, and anyone who has worked a customer service job should be able to pass this assessment. This particular assessment is given to test you on customer service skills and how you would handle certain situations.
Interested in Applying? Start here!